Engineering Support – ensuring optimal solutions

In order for our customers to fully benefit from what our products and solutions have to offer,we offer a range of Engineering Support services.

 

 

Our Engineering Support services includes

  • Consultancy services in order to assist customers in selecting the best products or solutions in terms of performance and cost requirements. Our advice is based on a thorough examination of our customers' operations and a detailed discussion on their requirements. Minebea Intec staff have a profound understanding of logistic, production and packaging processes, as well as extensive product knowledge, bringing the two together to provide optimal assistance

  • Design-in support for the integration of our products and solutions into our customers' equipment, installations or production lines, both in terms of mechanics and data

  • Customisation: products or solutions designed to suit individual needs

Our Engineering Support services are of course optimally tailored to our different products and solutions.

We offer engineering support for:

Vessel and silo scales

To support our customers in designing and building vessel and silo scales, we offer Engineering Support consisting of:

  • Advice regarding mechanical considerations, e.g. vessel foundation and pipe connections
  • Load cell and mounting kit selection, including the provision of load cell and mounting kit CAD files for easy integration into existing drawings
  • Calculation of weighing system accuracy and (indicative) side and lift-off forces
  • Advice on legal metrology and hazardous area requirements in different countries, including certification
  • Provision of customised products and solutions to match individual needs


Bench and floor scales

For bench and floor scales, our Engineering Support includes:

  • Advice on legal metrology and hazardous area requirements in different countries, including certification
  • Provision of platform scale CAD files for easy integration into customers' drawings
  • Mechanical and data integration of our products into customers' production environment
  • Non-standard platform dimensions, resolutions and materials
  • Custom-made floor scale ramps, pit frames and other mechanical accessories

Product Inspection

For product inspection solutions such as checkweighers, metal detectors and X-ray inspection units, our Engineering Support includes:

  • Design-in support for integrating machines or solutions into production or packaging lines
  • For foreign body detection applications (metal detection or X-ray inspection), our experts can run tests with our customers' products, advising them of achievable detection sensitivities
  • For checkweighers, our experts can run tests with our customers' products, advising them of achievable throughput and accuracy
  • Advice on legal metrology and hazardous area requirements in different countries, including certification
  • Design adaption in terms of high performance with respect to ambient conditions and space conditions as limiting factors


Process Software

For our process software solutions for statistical process control (SPC@Enterprise) and formulation and dispensing (ProRecipe XT®), we offer the following Engineering Support:

  • Selection of the optimal solution and configuration
  • Customisation if and when required
  • Cooperation with customers' IT department in order to implement software into their network structures in line with applicable protocols
  • Integration of other brand products