Count on us to secure your operations – in person or remotely!

The Coronavirus is changing the world dramatically. What we took for granted yesterday, may already be outdated today.

We at Minebea Intec are trying to handle the situation in the best possible way by making sure that our employees are safe, while at the same time ensuring that our day-to-day business continues as usual. 

Our production and delivery performance is so far not affected by the Corona Virus. Still, we are monitoring the developments closely and will take immediate countermeasures if required.

We know your operations play an important role during this global crisis, and support the general population with the products you produce. We would like to support you, our customer, in every possible way to ensure this continues.

Also we are taking special measures in addition to above offers. We will support you financially and, in addition to good prices and other conditions, provide you with long-term access to our Augmented Reality Service Tool miRemote.

Request support here

How we can support you

Keeping the plant running - Service Availability & Spare Parts

  • Do you have site access limitations for outside personnel? You can now make use of our state of the art remote service tool miRemote that is based on Augmented Reality Technology, super and easy to use, it feels like you are sitting next to each other, even though you are far away
  • Do you need a physical engineer on site? We will send out a service technician immediately
  • Do you just need a spare part? Everything is fully available and ready for delivery on demand


Preparing for the future – Existing & New Projects

  • The current situation requires special measures – to ensure operational readiness, to execute existing projects or to find a new suitable machine or equipment
  • If you have open projects with us today, we are able to execute these as agreed
  • We are fully ready to support your new projects or special requirements brought on by the current circumstances
  • By using our Augmented Reality Tool miRemote, project details can be discussed online without the need for site visits

Service tool miRemote

Utilizing this tool we bridge the gap between preventive service measures and corrective repair. Using a smartphone or tablet, the respective service case is analysed in real time, qualified and, if necessary, immediately supported. In doing so, national borders and time zones are crossed effortlessly. Central benefits are therefore: No travel expenses, no visa costs, no time delay.

A great solution in difficult times. Count on us to secure your operations. Now completely remotely with Augmented Reality!

Information concerning upcoming events

Due to the current precautionary measures caused by the coronavirus, postponements of trade fairs or events are possible.  We will inform you here about the current status of our trade fair and event participations.

Currently postponed events are:

Event
Previous date
New date
foodex30.03. - 01.04.202012.04. - 14.04.2021
CIPM spring20.04. - 22.04.2020cancelled
Interpack07.05. -13.05.202025.02. - 03.03.2021
Interweighing15.05. - 17.05.202017.09. - 19.09.2020