Our service tool miRemote pays off
Our decades of experience show that a combination of prevention and maintenance is the most successful strategy along a product life cycle.
If, contrary to expectations, a malfunction should nevertheless occur, your smartphone or tablet becomes a first aid tool with miRemote. Through augmented reality, you benefit from a direct connection to our service technicians - as if they were sitting right next to you.
Our service tool miRemote is based on digital AR technology (Augmented Reality) and is a further extension of the Minebea Intec Service portfolio. Independent of place and time, you have direct access to Minebea Intec know-how. All you need to get started is a smartphone or tablet and a link from our Service Technicians
- Fast and qualified recording of the actual situation
- Practical assistance in the event of operating errors and repairs
- Straightforward recording of necessary service measures
- Targeted selection of necessary spare parts
Whether you’re faced with a simple operating error or a major production downtime, you’ll be glad you invested in a Service contract with miRemote.
Example: Complete commissioning of a metal detection system with miRemote
Read the Best Bractice on how a Minebea Intec service technician was able to control successfully the commissioning of a new free-fall metal detector remotely using the miRemote service tool.