Via our world-wide presence, we stand beside our customers around the globe and through the whole life cycle of our products and solutions: from assistance for selecting the right equipment up to realising upgrades and refurbishments and providing user trainings.

Engineering support – ensuring optimal solutions

  • Consultancy assistance for selecting optimal products or solutions in terms of required performance, accuracy and cost
  • Design-in support for integrating our products and solutions into your equipment, installation or production line
  • Customisation: products or solutions designed to suit your individual needs

Maintenance and repair – ensuring equipment availability and performance

  • Equipment calibration or verification to legal metrology and measurement standards
  • Preventative maintenance safeguarding continued availability and performance
  • Repair services, including emergency service contracts for a guaranteed response time
  • Remote services

Start-up – ensuring equipment performance and on time production commencement

  • Mechanical and / or electrical installation, commissioning set-up and user instruction
  • Equipment calibration or verification to legal metrology standards
  • Equipment qualification (IQ/OQ)

Training – enhancing staff capabilities

  • User trainings covering daily operation and/or repair
  • Seminars providing knowledge on regulations and technologies

 

Upgrades – prolonging equipment life time and boosting performance

  • Hardware and software upgrades
  • Equipment refurbishment