The service tool miRemote is used wherever reliable device and equipment availability are essential requirements. The miRemote can be used to directly access Minebea Intec services anywhere, anytime. This allows different scenarios to be analysed and qualified via smartphone or tablet and immediate support to be provided if necessary.

  • Immediate first support
  • Optimised technical availability of devices and systems
  • Increased service life of devices and systems
  • Reduction of faults
  • Available worldwide and cross-border – no visa or travel costs required
  • Easy operation via an intuitive app on smartphone or tablet
  • Fast integration into existing company infrastructure
  • Cost-efficient use of existing hardware

The miRemote service tool bridges the gap between preventive servicing and corrective maintenance and therefore forms part of a consistent prevention and maintenance strategy:

  • Fast and qualified recording of the actual situation

  • Straightforward recording of necessary service measures

  • Targeted selection of necessary spare parts

  • Increases the efficiency of service call-outs

  • Helps detect and correct operating errors