Our service tool miRemote pays off

miRemote

Our decades of experience show that a combination of prevention and maintenance is the most successful strategy along a product life cycle.
If, contrary to expectations, a malfunction should nevertheless occur, your smartphone or tablet becomes a first aid tool with miRemote. Through augmented reality, you benefit from a direct connection to our service technicians - as if they were sitting right next to you.


Immediate Support

Our service tool miRemote is based on digital AR technology (Augmented Reality) and is a further extension of the Minebea Intec Service portfolio. Independent of place and time, you have direct access to Minebea Intec know-how. All you need to get started is a smartphone or tablet and a link from our Service Technicians

Benefits:

  • Fast and qualified recording of the actual situation
  • Practical assistance in the event of operating errors and repairs
  • Straightforward recording of necessary service measures
  • Targeted selection of necessary spare parts

Whether you’re faced with a simple operating error or a major production downtime, you’ll be glad you invested in a Service contract with miRemote.


Example: Complete commissioning of a metal detection system with miRemote

Read the Best Bractice on how a Minebea Intec service technician was able to control successfully the commissioning of a new free-fall metal detector remotely using the miRemote service tool. 

Download Best Practice


Mediacenter

File Name File Size File Type
ds_miremote_en.pdf 1,15 MB pdf
bp_miremote_en.pdf 1,35 MB pdf
fly_miremote_en.pdf 1,90 MB pdf

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